Simple, Fair Pricing
Melbourne Computer Repair Pricing
Flat call-out fee applies to onsite visits. No minimum hours. You only pay for the time actually spent on your problem — billed every 15 minutes. Free phone consultation always included.
💡 Why Computer Crew costs less: Our 15-minute billing means a 30-minute fix costs you 2 blocks — not a full hour like many other services charge. No lock-in contracts. No hidden fees. Just honest, transparent pricing.
✓ Flat Call-Out Fee
✓ No Minimum Charge
✓ Billed Per 15 Minutes
✓ No Fix, No Fee
📱 Remote Support
$20/15min
Flat session fee + $20/15min time worked — no travel fee
- No travel time — instant start
- Software issues, virus removal
- Email setup, settings, slowness
- Available same day
- Australia-wide
Most Popular
🏠 Onsite Home Visit
$40/15min
We come to you — most popular
- Flat call-out fee per onsite visit
- Hardware + software repairs
- We bring tools and common parts
- Same-day available
- Melbourne West, North & Inner
🛡
No Fix, No Fee
Can't solve your problem? You pay absolutely nothing. Zero.
✓
14-Day Guarantee
Same issue returns within 14 days? We fix it again free of charge.
💬
Free Phone Quote
Call us first — free phone consultation, honest upfront estimate.
Pricing Questions Answered
Is there a call-out fee?+
Yes — a flat call-out fee applies to each onsite visit (confirm amount when booking). You then pay $40 per 15 minutes for the work itself. Remote support has no call-out fee but a flat session fee applies — confirm on booking.
What if you can't fix my problem?+
You pay nothing. Our No Fix, No Fee guarantee means if we can't resolve your issue, the visit is completely free.
How long does a typical repair take?+
Most common repairs — virus removal, slow computer fix, Wi-Fi setup, new computer setup — take 30–90 minutes. We'll give you a realistic estimate when you call.
Do I need to bring my computer anywhere?+
No. We come to your home or office anywhere across Melbourne's western, northern and inner suburbs. You never need to carry your computer anywhere.
Is remote support available?+
Yes — for software issues, virus removal, email setup and similar problems, remote support is often faster and cheaper. Remote support is a flat session fee plus $20/15min for time worked — no travel fee. We'll tell you on the phone which approach suits your problem best.
What payment methods do you accept?+
Cash, credit card and bank transfer all accepted. Payment is due after the job is completed and you're satisfied.
Is the 14-day guarantee included?+
Yes, on all work. If the same issue returns within 14 days of our visit, we fix it again at no charge.
Do you repair all brands?+
Yes — HP, Dell, Lenovo, ASUS, Acer, Apple MacBook, iMac, Samsung, MSI and custom builds. All brands, all models.
Get a Free Phone Quote
Call us, describe your problem, and we'll give you an honest cost estimate before booking anything.